"One of the most tech forward 3PLs. Warehouse super clean, organised, with screens showing pick rates, key metrics, ... A very professional operation"

"Mikey Ahdoot has a great customer service, explained perfectly everything, educated, respectful and I can tell he knows exactly the way to help any customer"

"Wish I heard about ShipBots sooner. Had a couple calls with the team and eventually plan on switching over to them. The founder is also an ecom founder so they understand the struggles of logistics!"

"We’ve been working with ShipBots for over a year now, and it’s been a fantastic experience from the start. Payam, Andres, and the entire team are incredibly reliable, responsive, and great to collaborate with. Their fulfillment process is efficient, well-organized, and always handled with care and clear communication. After a year of partnership, we can confidently say ShipBots is a truly dependable fulfillment partner. Highly recommended to any business looking for professional and trustworthy logistics support!"

"I had an excellent experience communicating with the ShipBots team, especially Mikey, who was responsive, transparent, and genuinely helpful throughout our evaluation process. Their pricing, clarity around fulfillment workflows, and founder-friendly approach stood out compared to many other 3PLs I contacted. Even though we decided to start with another partner based on the timing, ShipBots remains on our shortlist for future scaling. I highly recommend speaking with their team if you value clear communication and fantastic service. — Phil, Founder of Hwanora"

"We've worked with ShipBots for our 3PL fulfillment and the experience has been nothing short of excellent. Their team is super professional, always responsive, and they consistently ship orders on time. We’ve rarely had any issues and on the rare occasion something does come up, it's resolved quickly and efficiently. Highly recommend them to any brand looking for a reliable fulfillment partner."

"ShipBots has been a great 3PL for my small brand. Mikey is rad! I really appreciate that they took me on as a smaller client. It’s an affordable option for brands with lots of SKUs and they handle clothing with different sizes and products really well. I highly recommend them for small clothing stores looking for a reliable and friendly 3PL team."

"I had a great initial call with this company. I spoke with Mikey Ahdoot, and even though we were not the right fit, he put me in contact with a company that could be!"

"Shipbots is the best fulfillment partner we've ever had. Excelence-level operation, and top notch Customer Support. Every employee is very committed to delivering the best service, and that shows in our customers ratings. I couldn't be hapier about our partnership."

"Shipbots has been great to work with. They have been very communicative throughout the beginning process. When our business didn't fit with their fulfillment process, they referred us to a trusted company that better fit our needs. Customer Service was A+."

"Working with Shipbots has been a standout experience, thanks to Mikey. His commitment to customer service is second to none—he went above and beyond at every step. Mikey brings a wealth of knowledge to the table, and his communication is always clear, timely, and on point. If you're looking for a fulfillment partner that truly delivers the 5-star treatment, I highly recommend Shipbots—and make sure you ask for Mikey. He’s a real asset to the team. Thank you again, Matt M."

"Payam was beyond kind to walk me through the 3PL landscape and how I should be thinking about it with my business. The type of leader you’d want to partner with."

"We moved to Shipbots after trying quite a few warehouses. They have been supportive, affordable, good with integration, clear about their capabilities and, ultimately, are good at getting our goods to our customers. I genuinely believe that they care."

"Payam, Andres and the Team have been absolutely incredible throughout the onboarding process and we are now in a steady flow to allow us to focus on scaling. The shipping rates are extremely reasonable and they have been extremely fast to action any issues or mistakes on our end. We also had complicated custom kitting rerquirements which were dealt with swiftly and professionally. We have used other 3PL's in the past and they have been fraught with issues. I would highly recommend Shipbots for any size of business."

"Best in the business. Payam and his team go above and beyond for their merchants. The service is closer to a 5-star hotel than a 3PL. No request is too big or too small. Highly recommend!!"

"Superb service every step of the way! When looking around for a 3PL partner for my business, I called and interviewed many. I took the chance with Shipbots and I’m so glad I did! Andres welcomed me as if he knew me for a long time and I was invited to their facility to see their services in action. The onboarding process was swift, clear, very open to concerns or questions. Their software to track, manage, and create orders is also top notch! Everything gets done quickly as soon as I receive online orders. I highly recommend them to anyone looking for a partner to grow their business!"

"I've been working with the ShipBots team for about 6 months now for our DTC fulfillment and can genuinely say they have been the best 3PL I've worked with to-date (and I've worked with many). First, their pricing is very competitive. Second, they've been really responsive when we have process questions or one-off order questions and have actually been able to triage most of our issues. They also have an easy to use backend which makes it easy to update orders, set up inbound shipments, and set up custom rules. Would highly recommend Payam and his team!"

"I can't say enough incredible things about this place and the group of people who make it what it is. After several terrible experiences at other 3PL facilities, we were referred to Payam and the team at ShipBots, and it was one of the best things that has happened to our business. The level of care and attention we've received is beyond anything we'd expect from a vendor. Payam and his team stayed with us at the facility until nearly midnight for several days in a row to get us onboarded and set up before our first sale, testing every single part of the process and configuring our inventory correctly. The facility is extremely high-tech, and the integrations with our entire tech stack are unmatched. Their customer service pipeline and infrastructure have resulted in our customers (thousands upon thousands of orders) rating customer service over 4.9 stars out of 5. Any issues we have are resolved in a very timely manner, and they have an entire team in the warehouse responding in less than 20 minutes via Slack and resolving our tickets instantly (Gera, Cynthia, Carolina, and Ana, you all are the best!!). Payam responds to us at all hours of the day, and it feels like we are his only client (and I know we can be a difficult client lol). I have referred ShipBots to everyone I know in the e-commerce space, and I always call it the "Rolls Royce" of fulfillment centers because that's what it feels like. I could rave about this place all day and really appreciate what they've done for our business. TLDR: Excellent high-tech facility with an incredible team of caring and hard-working individuals. The owner is extremely involved and takes customer service to a whole new level."

"The Shipbots team always goes above and beyond to make sure our clients projects run as smoothly as possible. Id recommend them to anyone!"

"Loved working with these guys! They do a great job at taking care of shipments and handling prep. The guys working are very responsive and organized making everything a smooth process!"

"Shipbots customer service is 11/10. Even though it felt impossible, their expertise in logistics and freight (and super-fast response times) helped get my products to port before the winter holiday rush. I'm a first-time small business owner and truly learning and doing everything for the first time. Payam has been a huge help from beginning to end. Absolutely recommend working with Payam and Shipbots!!"

"Our favorite 3pl! Tried many others and no one came close to the time and great attention given to us by Shipbots. Our company Beer Die Guys has a wide array of SKUs, that are very unique in size, and they have been able to handle everything flawlessly. Couldn't recommend a 3pl more, especially since they get such cheap rates on shipping for our large packages. Shipbots has made growing our brand possible!"

"Despite running a small company, Payam and the team make us feel like the star client whenever we need something done or have a question. Distribution can seem like the scariest time for a product, but with Shipbots, I felt at ease and taken care of completely. Having visited the facility more than once, I can tell you they run a company of kind individuals and can cater to any concern or need. Suffice it to say, they have the goods."

"They did a great job as promised, I can always reach them and they have the expertise to manage any e-commerce shipping needs I have!"

"Love these guys! They are helpful, respectful and kind to me at every visit."

"This is by far the best 3PL I have worked with. We get instant communication from their team and they are adaptable to our unique products and packing instructions. We can visit anytime and see our inventory as if its our own warehouse. If I'm in a pinch, they will unload a truck and get our pre-sale orders out the same day! We are also saving a ton on shipping. I highly recommend working with Payam and his team."

"Excellent service. Paid close attention to what we needed and executed in quick fashion when we needed it. Will be a return customer."

"People are great here. Friendly especially."

"I recently had the pleasure of working with an exceptional fulfilment company that exceeded all my expectations. From start to finish, they provided top-notch customer service and were extremely knowledgeable about their industry. The advice and information they gave me were invaluable, and they took the time to explain everything in a clear and concise manner. One thing I appreciated most about this company was their professionalism. They were prompt in their communication and always made me feel like a valued customer. They went above and beyond to ensure that my needs were met and that my experience was a positive one. Another standout feature of this fulfilment company was their transparent pricing. I never had to worry about hidden fees or surprises, which was a huge relief. Their pricing was clear and straightforward, and I always felt like I was getting a fair deal. Overall, I would highly recommend this fulfilment company to anyone looking for top-quality service and a great customer experience. They are truly the best in the business, and I wouldn't hesitate to work with them again in the future. Five stars all around!"

"Shipbots has assisted our growth & fulfillment operations exponentially. We receive high-level support and on demand service, which has benefitted us greatly."

"Expert knowledge of ecommerce and all things logistics, along with a personal willingness to problem solve. We've been very happy with their service."

"ShipBots team has been there for us from day 1. I can always reach someone and the account managers sit in the actual warehouse. We had complex requirements for our shopify and eBay businesses and needed a local Los Angeles fulfillment center."

"Re-writing my review because the sales department actually reached out to me and was very informative and helpful."

"After working with a few 3PL's who let us down, shipbots has come through and met their promises. Reliable and they don't over promise."

"Shipbots is great for domestic and international fulfillment. We had a unique combination of low-ish volume and worldwide shipments. The team at Shipbots gave us great personal attention even though we aren't a massive company. Recommended!"

"ShipBots deliverers on time-every time! I have used many 3PL warehouses over the years , and my experience with ShipBots has been great. Attention to detail and customer service has been spot on! Thank you for taking the headache out of shipping for us!"

"I could not be happier with a 3PL company. We are a small business start-up and we ran into a LOT of problems with other 3PL companies. Several of them won't store certain products, they have tons of hidden prices, no real customer service or even a phone number where you can call someone and talk to them directly. ShipBots is none of that. I can reach my customer service rep anytime, even on the weekend. And he actually answers my calls and knows the answers to my questions. And if he doesn't know, he finds out and gets back to me asap. The communication and support through the whole process has been amazing. And their software makes everything super simple and easy, and syncs well with Shopify. On top of that, they ship fast and well. Tons of our customers comment on how well our products are wrapped and shipped. We have fragile and unique products, such as glass candles, jewelry, wall prints and wrapping paper, and so far they have handled everything with care and made sure it arrived in great condition. Our customers and us are VERY VERY happy with ShipBots."

"I spent a long time searching for a warehouse until I found Shipbots. From the first phone call, I knew I had found a trusted partner. The decision to work with Shipbots has been one of the best decisions the company has ever made!"

"I've been in logistics all my life and I met the guy that threw an associate of mine they were able to figure out how to help out with my warehousing and scale my e-commerce business. Very competitive pricing and the guys are very honest."