Isreal C was fantastic. Checked everything and explained everything he did. Very nice gentleman. Give him a high rating. Would have him again.

Everything was done quickly and efficiently. Great service from Steven, he worked very hard.

Steven was excellent. Fixed the issue quickly and he was very professional.

My moms AC died in late July right as Las Vegas was baking through one of the hottest stretches of the year. This valley just smashed two heat records back to back, hitting 110 and then a blistering 111 the next afternoon while the overnight low barely cooled to a record 90. That kind of relentless desert heat is dangerous, and a dead AC is not a small inconvenience when the house will not cool. The warranty company denied the claim after a careless technician showed up, never inspected the unit, walked around for 2 minutes, left, and gave a completely wrong diagnosis. We were stuck, overheated, and frustrated until we called Pride Mechanical. Isreal Clark arrived August 29th within 8 hours of our call. He gave a thorough expert diagnosis, opened the condenser, ran his gauges, explained everything in plain language, and then fought to get the insurance company to review that first denial and flip it to an approval. He is knowledgeable, honest, calm, professional, and full of great energy. He answered every question I had with clear patient explanations and never rushed us. Reliable trustworthy HVAC help is rare in this city and we are genuinely glad we found him. If your unit dies in this brutal Vegas heat, call him first. We will recommend Pride Mechanical and Isreal to everyone we know. Veteran owned, skilled, dependable, and he actually looks out for the customer. We truly appreciate what he did for my mom when the heat was dangerous.