FAQs

Dementia care at home is shaped around each person’s unique routines and preferences, so the support feels familiar and comfortable. Carers take time to get to know the client, their background, what helps them feel calm, and the way they like things done day-to-day. Care plans are made together with families and are regularly updated as needs change. Carers are specially trained to understand dementia and help with memory, mood changes, and daily challenges, using approaches that support independence as much as possible. Little details that matter, like favourite meals, a steady daily routine, or keeping up with hobbies, are woven into the care provided to help clients stay settled and enjoy the best quality of life at home.
End Of Life Care is designed to help people stay as comfortable as possible in their own homes during a difficult time. Specially trained carers focus on pain relief, help with symptoms, and personal support like washing, dressing, and making sure the person is not alone. Emotional support is just as important—carers are there to listen, reassure, or keep someone company, whichever is needed. Family members can get practical advice and someone to talk to, helping relieve stress and making it easier to cope. Care plans are always personalised and can be adjusted if things change, giving families peace of mind that their loved one’s wishes are respected and dignity always comes first.
Home care services cover things like help with washing, dressing, preparing meals, taking medicine, and light cleaning around the house. There’s also live-in care for people who need someone with them all day and night, plus extra support for trips out, shopping, going to appointments, and keeping up with social activities. Care plans are built around what you actually need—so you start with a free chat to talk about your daily routine, health, and what you’re comfortable with. The support is flexible: you can get just a bit of help now and again or have regular visits, and everything can be adjusted over time if your needs change. This way, you get the right amount of support to stay independent and comfortable at home, with as much or as little involvement as you choose.
Live-in care offers support that covers everything from personal care, like bathing and dressing, to help with meals, taking medication, household chores, and even companionship to keep someone company. The level of support is flexible and fully tailored to what a person needs, whether that is just a bit of help each day or full, hands-on support around the clock. Care plans are set up with each person and are reviewed regularly. If needs change—like if someone becomes less mobile or needs more medical attention—the plan is updated so the right support continues without disruption. This way, the help given always matches exactly what is needed.
Domiciliary care means carers visit you at home to help with daily tasks so you can live comfortably and safely. Visits can last from 30 minutes to longer, depending on what you need. Carers can help with things like washing, dressing, going to the toilet, and taking medication. They also help with meal preparation, getting you up in the morning, and settling you at night. If you need support around the house, carers can help with laundry, cleaning, bed-changing, and basic home organisation. Every care plan is flexible and reviewed often, making sure support matches your needs as things change.
Trained carers can help with a range of everyday tasks, like washing, bathing, dressing, getting in and out of bed, meal preparation, taking medication, and helping you move around safely. The level of support is completely flexible. Care plans are built around what you need, whether that’s short visits or longer help, and these plans are regularly reviewed. If your needs change over time, the care can be adjusted so you keep getting the right level of support.
Personal care at home can include help with everyday tasks like washing, showering or bathing, dressing, oral hygiene, combing hair, and shaving. Carers can also support with using the toilet, getting in and out of bed, and making sure medication is taken safely and on time. Personal care is always tailored to each person, so the level of help can be adjusted as needs change. All carers are trained to assist in a way that respects privacy and dignity, giving as much or as little support as needed for each individual.
Personal care covers help with everyday things like washing, dressing, and taking medicine, all in your own home. Carers visit at set times or stay longer if needed, always working to your preferred routine. They’re fully trained, listen carefully, and treat you with respect, making sure you feel comfortable and in control. Your care plan is personalised—so your choices and privacy come first, and the level of help can change as your needs change. The aim is to support your independence while giving you the care you need, without taking away your sense of dignity or making you feel rushed or judged.
All carers go through a full DBS (Disclosure and Barring Service) check before starting work, so their background is properly checked for safety. Each carer has recognised health and social care qualifications, depending on their role—for example, NVQ Level 2 for carers and higher for senior staff and management. They also complete in-house training covering essential topics like personal care, medication, safeguarding, dementia and first aid, to make sure they are up to date with the best practices. New carers also work with experienced team members before handling care on their own. This training is ongoing to keep standards high and ensure everyone is fully prepared for supporting people at home.
Continuity and consistency matter a lot in elderly care, especially when someone gets used to a certain carer. Care plans are tailored for each person, including their preferences for carers. Efforts are made to keep the same carer with a client as often as possible so there’s trust and familiarity. If a regular carer can’t make it, someone else who knows the care plan steps in, and all carers are trained to follow the details closely. Care plans are regularly reviewed to make sure the support always matches the client’s needs. Open communication with families helps quickly handle any questions or requests around carer consistency, so clients always feel comfortable and well looked after.
Personal care services include help with things like washing, bathing, getting dressed, brushing teeth, going to the toilet, and taking medicine. Carers can also help with moving around safely and making meals if needed. Each person gets a care plan that is put together just for them, to fit their exact needs and routine. These care plans are checked and updated regularly, so if someone’s needs change, the support can change too. This makes sure every person always gets the type of help that works best for them.
Elderly care at home can include help with personal hygiene, dressing, taking medication, meal preparation, light housekeeping, and support with mobility. There’s also help for things like shopping, attending medical appointments, and companionship to keep your loved one socially active. Care plans are flexible and reviewed regularly, so as your loved one’s needs change, the type and amount of support can be adjusted—whether it’s just a few visits a week or full-time live-in care. This ensures your loved one always gets the right level of care as their situation evolves.
Personal care support during home visits means a trained carer comes to your home to help with daily activities such as washing, dressing, meal preparation, and taking medication. The carer can also help with moving around and other personal routines. The length of each visit is flexible. You can choose shorter visits, like 30 minutes, or arrange for longer support if you need it. The number and length of visits are set up through a care plan that is personalised to match what is best for you, and this plan can be changed any time your needs or routine change.
Personal care can usually be arranged within a few days after the free consultation. Once care needs are discussed and agreed, a tailored care plan is put together and suitable carers are matched. Most support starts quickly, but timing can depend on availability and specific needs. It’s always best to get in touch as soon as possible to begin the process.
Elderly care includes help with domestic tasks such as cleaning, laundry, ironing, and organising the home. There is also support for outings like shopping, attending medical appointments, visiting the hairdresser, or going out for leisure activities. Carers can provide both transport and companionship, making sure clients can stay independent and involved in the community while getting the assistance they need at home and when out and about.
Carers can help with personal care needs such as washing, dressing, and reminding you to take medication. Visits are flexible and can start from as little as 30 minutes, depending on what you want and need. Everything is arranged around your preferences, so you get as much or as little support as suits your routine.
Continuity in care is really important, so you'll usually have a small, regular team of carers visiting your relative. Schedules are planned so the same familiar carers support them as much as possible, which means your relative can build trust and feel more comfortable at home. If a carer has to be changed—for example, because of sickness or holiday—families are kept informed and any new carer is introduced before a visit. Care plans are kept up to date and handed over properly between staff, making sure everyone understands your relative’s needs and preferences.
Personal care visits can start from as little as 30 minutes, depending on what you need. In that time, a carer can help with things like getting washed and dressed, support with using the toilet, help with taking medicines, or preparing a simple meal or snack. They can also help with mobility, like getting in and out of bed, or make sure you are safe and comfortable at home. Each visit is tailored to fit your regular routine and what makes the most sense for you.
Continuity is a big part of how care is delivered, so there’s a strong focus on making sure clients have the same carer or a small team of regular carers whenever possible. Care plans are personalised and matched with carers who are a good fit, taking into account things like personality and specific needs. Carers' rotas are planned in advance to keep visits consistent, and if a change is needed—like holidays or sickness—families are informed, and another familiar or similarly trained carer is arranged. The aim is to help clients feel safe and comfortable with the people supporting them.
Care for elderly clients can often be arranged quite quickly—sometimes within a few days, depending on current availability and your needs. There is always a free, no-obligation consultation offered before starting any service, so you can discuss what level of support is best without any pressure. This helps build the right care plan from the beginning and ensures everything is clear before anything starts.
Care plans are set up so that the same carers visit clients as much as possible, which helps build trust and routine. Schedules are managed to keep support consistent, and when changes are needed, clients are always told in advance. There is a dedicated team assigned to each client, and carers are matched based on skill, personality, and availability to encourage regular, reliable visits from familiar faces. If a client's regular carer is ever away, a properly introduced and trained team member steps in, making the transition smooth and maintaining good care standards.
Help with personal care like washing, dressing, and prompts for taking medicines is definitely available, and it can be set up for short visits, even as brief as 30 minutes at a time. The length and frequency of visits can be personalised to suit what you need, so if you only require quick check-ins during the day, that can be arranged. All care plans are flexible and reviewed regularly to make sure they still match your needs as things change.
To keep care consistent, the same carers are assigned to each person as much as possible, so clients can build trust and feel comfortable with familiar faces. Care schedules and team rotas are arranged with this in mind. Carers are carefully matched based on personality and specific needs, and every care plan is reviewed regularly. If a change is needed—like extra support after a hospital visit, or different care times—just call or email. The office is easy to reach every day, so care plans can be adjusted quickly, even at short notice. There’s always a manager or team member ready to help make changes and make sure support continues without any gaps.
Personal care and domestic help like cleaning, laundry, and meal preparation can all be included within the same care plan. Care is tailored to what each person actually needs, so your support package might cover things like help with washing, getting dressed, and taking medication, as well as practical support around the house. All of this can be organised to fit your routine, and your care plan can be adjusted if your needs change over time.
Personal care is available during short visits, and this includes help with washing, dressing, preparing meals, and taking medication. Carers are trained to support with daily routines, so visits can be as little as 30 minutes if needed. Every care plan is tailored, with tasks and timing agreed based on what suits each person best.
Yes, personal care is available even during short visits. Carers can help with washing, dressing, preparing meals, and giving medication reminders, depending on what’s needed. Each visit—from as little as 30 minutes—can be tailored to include the right level of support based on an updated, individual care plan. This makes it easy to get everyday help while staying comfortable at home.
Elderly care here includes help with daily household chores like cleaning, laundry, ironing, and keeping things organised, so clients do not have to worry about the small stuff at home. On top of that, carers provide regular companionship and are available to go out with clients for errands, appointments, or leisure trips, making sure social needs are met too. This support means clients can enjoy a tidy home, good company, and stay active in the community—all as part of a flexible, tailored care plan.
For families needing short-term respite, a sitting service is available where carers can come for shorter visits to provide companionship and support for your loved one. This lets regular family carers take a break while knowing someone qualified is there to help and keep the person safe. The service can include chatting, help with meals, or making sure medication is taken, all based on what the person needs during that time. It’s flexible, so visits can be arranged as needed, whether it’s for a few hours or on a regular schedule.
The service is fully registered with the Care Quality Commission (CQC) and also meets membership standards with organisations like the Hampshire Domiciliary Association and the United Kingdom Home Care Association (UKHCA). This means care is delivered following strict regulations and up-to-date best practices, aiming to keep clients safe and ensure high-quality support at all times.
Live-in care means a fully trained carer actually moves in and stays with your relative in their own home. The carer is there around the clock, helping out with daily tasks like personal care, medication, cooking, cleaning, and anything else your loved one needs. The carer also provides companionship and emotional support, becoming part of the household routine. They do stay overnight, as well as during the day, so someone is always on hand for reassurance—even if something happens during the night. Usually, the carer will need suitable breaks and a private space for rest to make sure they can give the best support 24/7. This way, your family member keeps their independence and stays in a comfortable, familiar environment while getting the help they need.
Home care costs can vary a lot depending on what type of care is needed, how often visits are required, and how long each visit lasts. There is no fixed price listed online because everyone’s care plan is different. After a free, no-obligation consultation where your needs are discussed, a tailored quote is provided based on the level of support and hours needed. This way, the care package fits exactly what you or your loved one require, so you only pay for the services you use.
Supporting someone with dementia at home means keeping things as familiar as possible. Regular routines really help, like having meals, personal care, and activities at around the same time every day. Carers are specially trained to understand the challenges that come with dementia, so they keep communication simple and clear, encourage independence where possible, and use patience if someone forgets or gets confused. The care plan is fully tailored to the person’s needs and preferences, making sure things feel comfortable and safe. Personal belongings and favourite activities are used to keep the home environment reassuring, and the same carers visit regularly to build trust and consistency. This all helps reduce anxiety and keeps life feeling more normal, even as needs change.
End of life care is offered at home for those with life-limiting or terminal conditions. The aim is to make sure each person is as comfortable as possible, with respect for their wishes and dignity right to the end. Trained carers provide personal care, pain management, and emotional support. Care plans are developed in consultation with the person, their family, and healthcare professionals like GPs, district nurses, or hospice teams. This helps everyone stay informed and involved, so care can be adapted quickly if anything changes. The carers work closely with families to support them too, helping take pressure off and making sure someone is always there when needed. Communication is open and regular, so families can ask questions or raise any concerns at any time.
Home care services are available across all of Hampshire. Support isn’t just limited to care at home—help with outings and trips is offered, too. This includes transport and companionship for shopping, going to appointments, or simply getting out for leisure activities. Everything is arranged to fit around each person’s needs and routine, so clients can stay independent and keep up with the things they enjoy doing.
Home care can cover a range of domestic tasks to help keep your home comfortable and tidy. This often includes cleaning, such as dusting, vacuuming, mopping floors, and wiping down surfaces. Laundry is also taken care of, with support for washing, drying, and folding clothes. Ironing and changing bed linen are offered as well, making sure your space stays fresh and organised. These services aim to take some pressure off daily chores, so you or your loved one can enjoy a well-maintained home.
All carers have relevant health and social care qualifications. Management staff hold NVQ Levels 4 and 5, senior carers have NVQ Level 3, and other carers have at least NVQ Level 2. Every carer is properly DBS-checked before starting work, making sure they are safe and trustworthy. Training does not stop when they join—staff take part in regular in-house training and development. This helps everyone stay up to date with the best standards for providing home care and support.
A care plan for someone with dementia can be set up based on their current needs, with input from you and your relative. The plan is made to be flexible, so as things change, it can be reviewed and updated to fit new routines, health needs, or concerns. Regular reviews make sure your relative keeps getting the right help, whether that means changing visit times, adding new support, or updating how daily tasks are managed. Carers trained in dementia care work closely with you to understand any changes, so the care plan always matches what your family needs.
Our team ensures the well-being of clients receiving personal care by tailoring care plans to meet individual needs, providing companionship, and emotional support. Carers make regular visits or offer live-in care, so clients have continuous support and a familiar face who feels like an extension of the family. The focus is not just on physical assistance—like personal hygiene and meal prep—but also on forming genuine emotional connections. This companionship is vital for mental and emotional well-being, helping clients feel valued and not alone. Care plans are flexible and regularly reviewed, adapting to any changes to ensure ongoing personalised support, which enhances the clients' quality of life.
Infinity Care's domiciliary care programme includes a variety of domestic services aimed at keeping the home environment organised and stress-free for elderly clients. These services include general household tasks like cleaning, laundry, and ironing. They also involve bed changing and overall home organisation. By offering this help, clients can enjoy a tidy and well-maintained living space without worrying about the day-to-day chores.
Live-in care gives people 24-hour support without having to leave home, so they can stay somewhere they know and feel comfortable. A carer moves in and is there to help with daily tasks like getting dressed, washing, cooking, taking medication, and keeping the home tidy. Because the care is one-to-one, routines do not need to change—clients can wake up, eat, and do activities when they want. The carer also provides companionship, which helps with emotional wellbeing. Plans are tailored and reviewed often, so what matters most to the person always comes first, letting them keep as much independence as possible while staying safe and supported.
Personal care services do include help with medication, meal preparation, and daily hygiene tasks. Carers support with things like taking medicine, washing, dressing, and making sure clients have proper meals. Everything is tailored to each person’s needs, so the level of support can be adjusted as things change.