FAQs

The once-a-year pest control service covers both the inside and outside of your home in just one visit. Everything gets treated at the same time, creating a long-lasting barrier that keeps pests out. Both indoor areas (like kitchens and bathrooms) and outdoor spaces (like entryways and the yard) are included, so you don’t have to schedule multiple appointments. This one-time treatment helps protect your whole home from common pests for the year.
Yes, the Golden Eagle Program is transferable to a new homeowner at no extra cost if you sell your house. This means the lifetime pest and termite protection plan can move with the property, giving the new owners the same coverage and peace of mind. It’s a good selling point, since the program includes yearly termite inspections, soil treatments, bath trap installations, and free retreatments if needed.
Mosquito control is available on a quarterly basis. Treatments target shaded and high-risk areas in your yard, using safe insecticides designed to keep mosquitoes away. Larvicide applications are also used to stop mosquitoes from growing in standing water. This helps make your outdoor spaces safer for your family and pets all season long.
Yes, a free inspection and estimate are offered before any residential pest control service starts. A technician will come out, check your home inside and out for pest issues, and then explain what needs to be done. After the inspection, you'll get a clear idea of the steps involved and an honest estimate, so you can decide what works best for you before any treatment begins.
If pests come back within a year after your once-a-year pest control treatment, a technician will come back and retreat the problem areas at no extra charge. This is part of the service guarantee, so you don’t have to worry about unexpected costs if pests show up again after a treatment.
Yes, yearly termite inspections and soil treatments are included in the protection plan called the Golden Eagle Program. This plan provides lifetime protection against termites and covers regular termite inspections, soil treatments, bath trap installations, and free retreatments if termites ever come back. The plan is also transferable if you sell your home, which can be a benefit for homeowners looking for long-term coverage.
Ant control is one of the main services offered, and the treatment plan can definitely be customized for your situation. After a free inspection, a technician will look for places where ants are getting in—like around windows, doors, kitchens, or anywhere there's moisture or food. The treatment targets both the ants you see and the hidden areas where they might be entering or nesting. Solutions are chosen based on your home's layout and the particular problem spots, making sure the right products and methods are used in the right places for long-lasting results.
Cockroach control always starts with a detailed inspection to find out exactly where these pests are hiding and breeding in your home. Technicians check places like dark corners, areas with a lot of moisture, and where you store food. After figuring out the problem spots, a treatment plan is made just for your home. You’ll also get advice on keeping those areas clean to help prevent roaches from coming back.
Eco-friendly products are used for pest control, designed to be safe for both children and pets when applied properly. Treatments target specific pests and use advanced formulas that minimize risk to your family and the environment. Technicians will go over any safety steps with you if certain areas need to be avoided during or right after service, but the goal is always to protect your home without putting your loved ones at risk.
Rodent control services are available for homes in St. Augustine, including help with rats or mice that get into attics or garages. These treatments start with a careful inspection to find where rodents are getting in and what’s attracting them. Common entry points like vents, gaps, or cracks are identified and targeted. Safe and effective methods like traps and exclusion are used to remove rodents and stop them from coming back. Cleanup advice is provided to help prevent future issues, and follow-up visits can be arranged if needed. If you notice droppings, scratching noises, or nesting material, it’s a good idea to schedule an inspection right away to stop the problem before it gets worse.
Before your first treatment, there are a few easy things that help the service go smoothly and be more effective. Pick up clutter around your home so the technician can access baseboards, corners, closets, and under sinks. Put away food and dishes, and keep pets as well as their food and water bowls out of treated rooms until everything dries. Try to clean floors and vacuum before the visit, especially in areas where you’ve noticed pests. If you’ve seen bugs, let the technician know about those spots. That’s it—most of the heavy lifting is handled by the technician during the visit.
Termite treatment includes a full inspection of your home for any signs of termite activity or damage. If termites are found, treatment focuses on key areas like soil around the house, bath traps, and other common entry points using specialized products to eliminate existing termites and protect against future infestations. Yearly termite inspections and soil treatments are part of the plan, along with bath trap installation for extra protection. There's also a lifetime termite protection option that covers the whole house. If termites return after a treatment, you get a free retreatment at no extra charge, which means your home stays protected as long as your plan is active.
Yes, exterminator services for stinging pests like hornets and wasps are available. The process starts with an inspection to find nests in places like eaves, attics, or trees. From there, targeted insecticides are used and nests are removed by hand when needed. The goal is to fully eliminate hornets and wasps and also keep them from coming back. This service helps protect your home by getting rid of nests, handling the stinging insects safely, and offering steps to prevent new infestations.