FAQs

Emergency towing for accidents and vehicle recovery is available 24/7. No matter what time of day or night, help is just a call away if you’re in an accident or your vehicle needs to be recovered. The team is always on standby and ready to respond quickly, so you’re never left stranded.
Roadside assistance services include jumpstarts for dead batteries, tire changes if you have a flat, lockout help if you're locked out of your vehicle, and winchouts if your car is stuck and needs to be pulled out. These services are available 24/7, so you can get help any time you need it. Just call to request the specific service you need, and a trained professional will be sent to your location.
If your vehicle is involved in an accident and needs repairs, a tow truck can come pick it up and bring it straight to the repair shop for you. This means there’s no need to call different companies for towing and repairs—the whole process is taken care of, from picking up your car after a crash to handling the repairs at the same place. Just call to set everything up, and help will be sent right away, any time of day.
When you call to request a tow, it helps to have a few details ready. Be prepared to share your name, phone number, and your exact location or a nearby landmark. You’ll also need to describe your vehicle—make, model, color, and license plate if possible. Let us know what type of problem you're having, like if you’ve been in an accident, your car won’t start, or you’re stuck somewhere. If you already know where you want your car towed, tell us the address or shop name. The more info you give, the quicker and easier we can help.
Light-duty and medium-duty towing are both available. Light-duty towing covers most passenger cars, small SUVs, and motorcycles, while medium-duty towing handles larger vehicles like vans, box trucks, and some RVs. The fleet is equipped to handle a mix of basic to more complex towing jobs, so whether it’s a simple pick-up or help after an accident, those vehicles can be safely and efficiently towed. For details or to find out which option fits your vehicle, just call and ask.
Tow truck service prices can vary depending on things like the type of vehicle, how far it needs to be towed, and the situation—like if it’s a simple tow or an accident recovery. There isn’t a standard price listed online because each job is different, but you can call to get a quote for your specific needs. Just give the details over the phone, and you’ll get an estimate right then so you know what to expect before we come out.
Arrival times depend on where you are and how busy things are, but we aim to get a tow truck to you as quickly as possible, usually within 30 to 60 minutes after you call. In some cases—like bad weather or heavy traffic—it could take a bit longer, but our drivers work hard to reach you fast and keep you updated along the way. If you need an exact estimate, the best way is to call in, tell us your location, and we’ll give you a real-time update.
A tow truck can definitely help if your vehicle is stuck in mud or a ditch. This service is called a winchout. Using special equipment, the tow truck pulls your car out carefully without causing damage. Just call and let us know the situation, and someone will come out with the right tools to get your vehicle back on solid ground.
Emergency towing is available for motorcycles, classic cars, and electric vehicles like Teslas. The towing fleet includes flatbed trucks, so vehicles that need extra care, like low-clearance cars or delicate motorcycles, can be safely loaded and transported. Drivers are trained to handle different vehicle types and use equipment that protects your vehicle during loading and transport. Whether it’s an accident, breakdown, or just a tough situation, help is ready any time, day or night.
Flatbed towing is available for classic cars and motorcycles. Using flatbed trucks helps keep your vehicle off the ground, so there’s less risk of damage during transport. This option is often recommended for specialty vehicles, low-clearance cars, or anything that shouldn’t have its wheels touching the road. Tow truck drivers are trained to handle these types of vehicles with extra care, making sure they’re loaded and secured properly. Just let the dispatcher know what kind of vehicle you have when you call or request service online.
Yes, emergency towing is available for motorcycles, classic cars, and electric vehicles like Teslas. Special flatbed trucks and the right equipment are used to safely handle and transport these types of vehicles. Each tow truck driver is trained to make sure all vehicles, including delicate or specialty ones, are secure and protected during the tow. If you need urgent help, you can get quick assistance any time, day or night.
Yes, flatbed towing is one of the safest ways to move vehicles like Teslas, motorcycles, and classic cars. Flatbeds keep all wheels off the ground, so there’s no risk of damage to the drivetrain or body, which is especially important for electric cars and low-clearance vehicles. The drivers are trained to handle delicate or specialized vehicles and use the right equipment to secure them, so your car or bike will be properly protected during transport.
Flatbed towing is available for all sorts of vehicles, including classic cars, motorcycles, and electric vehicles like Teslas. Using a flatbed tow truck keeps the car off the ground the whole time, which helps prevent any damage, especially for vehicles that need extra care. It’s a safe way to transport low-clearance cars, specialty models, or vehicles that shouldn’t have extra miles put on them. The drivers are trained to handle these kinds of vehicles with care from pickup to delivery.
Towing for equipment transport is available for moving machinery or materials to another site. The fleet can handle a variety of loads and has the proper towing setups to safely move your equipment. Whether it’s construction machinery, small trailers, or other heavy items, just reach out with the details and a plan can be set up to get everything to its next location securely and efficiently.
Roadside assistance is available any time your car won’t start, including jumpstarts for dead batteries. If your battery needs to be replaced, technicians can test it and install a new one right on the spot. Service is offered 24/7, so you can get help quickly whether you're at home or stuck on the side of the road.
Accident towing is available 24/7, and a tow truck can come quickly to remove your vehicle from the scene. If needed, your car can be taken straight to the repair shop for collision repair or other fixes. The process is simple—just call the service line or use the online request form, and a trained driver will handle the rest.
You can schedule a car towing in advance for a non-emergency pickup and drop-off. Just call the service hotline or use the “Request Service” feature on the website to set up an appointment that works for you. This is a good option if you need to move your car, transport a vehicle to a shop, or arrange a pickup for any reason that’s not urgent. Scheduling ahead ensures everything’s set and your tow will happen when you need it.
Roadside assistance for lockouts is available if you accidentally leave your keys inside your car. This service sends a trained technician to your location to safely unlock your vehicle so you can get back in without causing any damage. It's available 24/7, and response times are usually fast, especially in the Burleson and greater DFW area.
Off-road recovery is one of the towing services offered. If your vehicle gets stuck in a hard-to-reach place—like mud, sand, or a ditch—the tow truck team is trained to handle it. Specialized equipment and winch outs are used to safely recover your vehicle, even if it’s in a tough spot. They work 24/7, so you can get help any time you need it. Just call or request service online, and someone will be sent out to assist you as quickly as possible.
If you’re stuck on the side of the road with a flat tire, roadside assistance for tire changes is available 24/7. A trained technician can come out quickly, usually within about 15 minutes in the area, to safely replace your flat tire with your spare so you can get back on your way. Just call the service hotline or use the online "Request Service" form to get help right away.
Tow truck service is available to take your vehicle wherever you need it—whether that’s another repair shop, your home, or any other address you choose. Just let the dispatcher know when you call or put details in the online request form, and the driver will make sure your vehicle gets to the right place safely and quickly.
The towing service handles a wide range of vehicles, including cars, small trucks, motorcycles, SUVs, classic cars, and even more delicate vehicles like Teslas. There are different options for different needs: light-duty towing for most passenger vehicles, medium-duty for bigger vehicles, and flatbed towing for safe, damage-free transport—perfect for classics, exotic cars, or anything with special handling needs. If your car is stuck off-road or in a tough spot, they’ve also got winch and recovery services to help out.
Collision repair is available right after we tow your vehicle, so you don’t need to go anywhere else for repairs. After an accident, the team can handle both the towing and the collision repairs at one location. This makes the whole process easier and faster, so your vehicle is taken care of from the accident scene all the way through to full repair. Everything gets coordinated in one place, saving you time and hassle.
We cover towing services throughout Burleson and also help drivers in nearby cities like Crowley, Alvarado, Cleburne, Mansfield, Joshua, Grandview, and Fort Worth. Our service range stretches across Johnson and Tarrant counties, plus other surrounding communities in the DFW area. If you’re in or around these locations, odds are we can get to you—just give us a call to check if you’re not sure.
Roadside assistance is offered for help with things like running out of gas, flat tires, dead batteries, or needing a jumpstart. If your car breaks down and needs a quick look before deciding on a tow, a technician can assess the situation when they show up. This helps figure out if you can get back on the road right away or if a tow to the shop is needed. Services run 24/7, so help is available any time you’re stuck.
Yes, a receipt or official documentation is always provided after your vehicle is towed. This paperwork includes all the details your insurance company will need for your claim, like the type of service, the date and time, and the cost. Just let the driver know if you need extra details on the receipt for your insurance, and they’ll make sure you get the right info before they leave. You can also request a digital or paper copy, whichever is easier for you.
Yes, flatbed towing is available for vehicles that need extra care or can't be towed in the traditional way. This service helps prevent further damage, making it a good choice for cars with low ground clearance, all-wheel drive, or those that have been in an accident. Flatbed trucks can also handle motorcycles, classic cars, and electric vehicles. Just let us know what you need when you call, and we’ll make sure your vehicle is transported safely.