FAQs

A certificate of destruction and a chain-of-custody report are provided for IT equipment disposal. The certificate proves that your data has been securely destroyed, while the chain-of-custody report shows a documented record of how each piece of equipment was handled, including serial numbers. This paperwork is important for proving compliance with regulations like HIPAA or SOX and helps protect your business from data breaches during disposal.
Computer recycling is free for most items like desktops, laptops, servers, smartphones, and other standard IT equipment. Some items that have little to no value, like printers or copiers, may have a fee, but this is usually clarified before pickup. For businesses that have a lot of equipment, pickup can be arranged, and fees may be waived depending on the type and amount of items. Business customers just need to schedule in advance, and the team takes care of packing, loading, and transport.
We recycle servers, networking equipment, flat screen monitors, computers, laptops, and lots of other IT gear from businesses at no charge. Items like printers and copiers usually do have a fee—most printers are $20 each to drop off, and copiers have a minimum fee if dropped off by themselves. Sometimes, these fees can be reduced or waived for business pickups if they come with enough other equipment. Reach out if you’re unsure, and we’ll be clear about any charges ahead of time.
All business computer recycling includes free hard drive wiping using the Department of Defense 5220.22-M 3-pass method to make sure all data is completely erased and unrecoverable. For storage devices that are very old, broken, or have highly sensitive information, physical shredding is also available. You’ll get a Certificate of Destruction and a full chain-of-custody report, so you have proof for your records and can meet compliance needs. There’s also an option to witness destruction at the facility if needed.
Datacenter equipment disposal services are available and cover everything from on-site de-installation to secure packing and transport. The crew can handle heavy servers, networking equipment, and other IT gear, making sure everything is tracked with detailed inventories. Data on hard drives is wiped or physically destroyed with full documentation provided, helping with compliance and data security. For reusable hardware, there’s also a value recovery option, so if your equipment meets certain standards, it can be remarketed and you might get some money back. This end-to-end service is designed to make the whole process smooth, secure, and environmentally responsible.
Computer recycling services are only for businesses. Residential or individual customers can't drop off electronics here. If you’re an individual who needs to recycle old laptops or desktops, you’ll need to contact a different company that handles residential e-waste.
Medical and lab equipment can be recycled as long as it contains electronics or IT components. Before recycling, all sensitive data or storage devices in this equipment are wiped using secure methods that meet industry standards like HIPAA and NIST. If the equipment or media can’t be wiped, it's physically destroyed to make sure no data is recoverable. Full documentation, including certificates of destruction and a detailed chain of custody, is provided to help businesses stay compliant with regulations.
E-waste recycling services are available for businesses of all sizes, including hospitals, schools, government offices, corporations, data centers, and manufacturing facilities. The process includes the safe removal and disposal of computers, laptops, servers, networking equipment, and other electronics that organizations use. All equipment is handled with a strong focus on secure data destruction and environmental responsibility, which meets strict industry standards. This helps businesses not only get rid of old technology safely and responsibly, but also stay compliant with regulations and keep sensitive information protected during the recycling process.
To schedule an IT equipment disposal pickup, just fill out the pickup scheduling form on the website or call the number listed. Beforehand, it helps if you can provide some basic info: your business name, contact details, pickup address, and a rough list or description of the items you want removed. If possible, having an inventory with model numbers or photos of the equipment speeds things up and makes sure everything gets tracked. This information helps set up the pickup, organize the logistics, and ensures you get accurate documentation for compliance.
On-site visual verification is available when physically shredding storage media. This means you or a representative can watch the process and see the storage devices destroyed in real time at the warehouse. This extra step gives peace of mind and makes it easy to confirm that sensitive data has been securely destroyed, which is important for businesses that need to follow strict security or regulatory guidelines.
Yes, commercial recycling pickups can include scrap metal and aluminum cans along with old IT equipment. Both scrap metal and aluminum cans are accepted at no extra cost when businesses schedule an electronics recycling service. This makes it easy to clear out unwanted metal items at the same time as outdated computers, servers, and peripherals. Just mention any scrap metal or cans when arranging your pickup so everything gets handled together.
If your company has IT equipment that's still in good working condition, there's an option to remarket it or recover some value before disposal. Equipment that meets the standards for refurbishment can be evaluated, and if it's suitable, it can be resold so you might get some money back from your assets. This process allows businesses to offset some disposal costs and support sustainability by giving devices a second life. The team helps with the sorting, tracking, and secure handling of your equipment during the process, making sure everything is done securely and in line with compliance standards.
The disposal process for IT equipment usually takes about one to two weeks from the time of pickup to when you receive your inventory list and chain-of-custody documentation. The actual timeline depends on the amount and type of equipment you have. Once the gear is collected, everything is documented, processed, and either wiped, destroyed, or prepped for recycling, with full tracking along the way. If you have a tight deadline, let us know in advance—it’s possible to speed things up in most cases.
For commercial recycling pickup, there usually needs to be at least 10 large items like desktops, laptops, servers, or similar IT equipment. Smaller quantities can be considered, but a minimum service fee may apply for pickups that don’t meet the standard volume. Businesses with fewer items can still drop them off directly at the warehouse during regular hours—there’s no minimum requirement for drop-offs.
Document shredding for paper files isn't offered as part of our recycling services. Our focus is on electronics and the secure destruction of digital media like hard drives and storage devices. If you need to destroy physical documents, you'll need to use a specialized paper shredding company. However, we do handle secure data destruction for items like computers, servers, and hard drives, using both data wiping and physical shredding options.
Before pickup, it helps to disconnect and organize all your devices, like computers, laptops, servers, and cables. List each item you want recycled, and label them with your company or department name, location, or any other labels you use for tracking. You don’t have to wipe your devices or remove hard drives—secure data destruction is included. Taking photos of all the equipment and noting the serial numbers can make inventory and chain-of-custody reports more accurate. Group items like cables and small parts in boxes to avoid losing pieces during transport. Having everything documented, labeled, and neatly organized helps the pickup go faster and ensures nothing is missed during disposal.