FAQs

Homeowners can get help with the whole insurance process for storm damage roof repairs. This includes inspecting and documenting the damage, taking photos, writing up reports, and providing all the paperwork insurance companies usually ask for. Guidance is also available when filing the claim, so you understand what’s needed and what coverage you might have. If your insurance adjuster needs more info or has questions, there’s support from start to finish to make sure the process goes as smoothly as possible and you get the coverage you deserve.
The roofing estimate is completely free and comes with no obligation. It covers a detailed assessment of your roof’s condition, pricing for repair or replacement, and information about what work is needed and why. You’ll also get details about the materials that might be used, the timeline for the job, and an explanation of all costs involved. If your roof needs extra services, like gutter or chimney work, those will be listed out too. This way, you get a clear picture of what to expect before making any decisions.
Emergency roofing services are available 24 hours a day, 7 days a week, so quick help is always an option after a bad storm. Most customers can get an appointment within 24 hours. It’s best to call as soon as you notice damage so the team can assess your roof and make repairs to prevent more problems.
Roof replacements come with strong warranties that can range from 25 to 50 years, depending on the type of shingles or materials used. Some products have added protections like SureStart™ coverage, so you’re covered against defects for a set period. There’s also a satisfaction guarantee to make sure you’re happy with the job, and the warranty details are always explained up front before any work starts. This way, you’ll know exactly what’s included and how you’re protected over the life of your new roof.
Small roof leaks and damaged shingles get fixed all the time—no job is too minor. Every repair starts with a detailed inspection. During this inspection, a trained roofer checks the whole roof, not just the obvious problem spot. You'll get a 21-point roof inspection that looks for issues like cracked or missing shingles, signs of leaks, damage around chimneys or vents, improper flashing, clogged gutters, or attic ventilation problems. This way, you know if there are hidden problems that could cause trouble later, and you get a full picture before any repairs happen. For small leaks or a handful of damaged shingles, a straightforward repair is made to seal up the problem and prevent water from getting inside.
Both asphalt shingle and metal roof replacements are offered. Asphalt shingles are a popular choice because they’re affordable, come in a variety of styles and colors, and work well for most homes. Metal roofing lasts much longer, is super durable, resists fire, and can help with energy efficiency, but costs more up front. Choosing the best option depends on your budget, your style preference, and how long you want the roof to last. If you’re not sure which one is right for your home, you can request a free inspection or estimate, and an experienced roofer can go over the pros and cons of each based on your needs and property.
At this time, services are focused on residential roofing and related work. The team has a lot of experience with homes, including repairs, replacements, maintenance, and inspections, but does not specialize in commercial roofing for businesses or multi-unit properties. If commercial roofing is needed, it’s best to clarify the specific project by calling, as roofs for businesses often use different materials and require other considerations compared to home roofing.
Yes, there’s a preventive Roof Maintenance Program available that’s designed to keep your roof in good shape and catch problems before they turn into expensive repairs. This program includes a detailed 17-point inspection, safety analysis, attic ventilation check, gutter cleaning, skylight cleaning, and removing big debris from your roof. Members also get a 10% discount on repairs and guaranteed appointments within 24 hours. Regular maintenance like this can help spot small issues early and extend the life of your roof.
Chimney inspection and repair is available if you’re noticing leaks, cracked mortar, or issues like faulty flashing or chimney crown cracks. A thorough check can spot the source of water getting in, damaged mortar joints, or other problems that could lead to bigger issues if not fixed. Repairs may include resealing the area, fixing the mortar, replacing damaged flashing, or taking care of crown cracks. Regular chimney inspections help prevent leaks, water damage inside the home, and even problems like chimney fires, especially if you use your fireplace a lot. If you spot any leaks or cracked mortar near your chimney, it’s a good idea to get it checked before it gets worse.
Roof replacement usually costs anywhere from about $5,000 to $15,000 or more. The total price depends on a few key things: how big your roof is, what materials you pick (like standard asphalt shingles or more expensive metal or slate), how steep or complicated your roof’s shape is, and if there’s any damage to the wood under your old roof that needs fixing. Even where your house is located and how easy your roof is to reach can affect the price. Getting an exact estimate is best, since every home is a little different.
Gutter inspection and repair takes care of problems like clogged gutters, sagging sections, leaks, rust, loose or broken hangers, and seams that aren’t sealed right. Fixing these issues keeps rainwater flowing in the right direction and away from your home’s foundation, which helps stop water damage, basement leaks, and mold growth. Routine checks also catch standing water or overflowing gutters before they become bigger problems, so you don’t end up with rotting wood, stained siding, or more expensive repairs down the road.
Roof Maxx treatments are used to help extend the life of asphalt shingles when repairing or maintaining shingle roofs. This product works by replacing the lost oils in older shingles, making them more flexible and able to withstand weather better. It's a good option for homeowners who want to delay a full roof replacement and get some extra years out of their current shingles. Roof Maxx is especially helpful if your shingles are starting to show signs of aging but are not too badly damaged.
A roofing contractor can definitely check attic ventilation during an inspection and give advice on how to improve it if needed. Good attic ventilation is important because it helps prevent problems like moisture buildup, mold, roof rot, and higher energy bills. If the contractor spots issues—like blocked vents or not enough airflow—they can recommend fixes such as adding or clearing vents, installing attic fans, or other solutions to improve ventilation and keep your roof and attic in better shape over time.